Prepare before you visit

Find the right office, see exactly which documents to bring, request a schedule, and get a reference code and QR for check-in. Browsing is anonymous — you only give your details when you actually book.

1  Plan your visit Your purpose, whom you will see, and a time — on one page. The office prepares before you come. 2  Prefer paper? Print the request form and bring it. The documents to attach are listed on it. 3  Track or check in Follow your request with your reference code, or check in at the lobby kiosk.

How it works

  1. Choose your concern or service. No name needed to look around.
  2. Review the approved requirements for that service.
  3. Pick a schedule, or walk in where the service allows it.
  4. Submit or declare your documents. You may also say “I will bring the original”.
  5. The Office of the Secretary reviews whether your papers are complete, and tells you if anything is missing before you travel.
  6. Receive your reference code and QR, then check in at the kiosk on the day.

No smartphone or internet? Staff at the Visitor Desk can book and check you in for you. Walk-in remains available for every service that allows it.

Offices you can visit

  • OFFICE OF THE VICE MAYOR - LEGISLATIVE For verification
    Monday to Friday, 8:00 AM - 5:00 PM (for verification)
  • SANGGUNIANG PANLUNGSOD For verification
    Monday to Friday, 8:00 AM - 5:00 PM (for verification)
  • OFFICE OF THE SECRETARY OF THE SANGGUNIAN For verification
    Monday to Friday, 8:00 AM - 5:00 PM (for verification)

View offices and officials

Common services

Services with their appointment policy
ServiceAppointment policy
Plain copy of an ordinance or resolution For verification Walk-in accepted Requirements for Plain copy of an ordinance or resolution
Certified true copy of an ordinance or resolution For verification Appointment optional Requirements for Certified true copy of an ordinance or resolution
Certification issued by the Sanggunian For verification Appointment required Requirements for Certification issued by the Sanggunian
Copy of minutes, journal or session record For verification Appointment required Requirements for Copy of minutes, journal or session record
File a concern, petition or request letter For verification Walk-in accepted Requirements for File a concern, petition or request letter
Meeting with a council member For verification Appointment optional Requirements for Meeting with a council member

Plan your visit